• AWAL provides end-to-end solutions out of one hand with its bouquet of services from design to delivery – as a result customers have one specific point of contact for all IT environment related issues.
• With our state-of-the-art technology tools, like our newly upgraded network and security operating center as well as our high capacity backbone with multiple redundancies, we are providing highly reliable services to our customers.
• Additionally, AWAL is a certified vendor by Cisco and maintains close relationships with leading international partners ensuring the application of best practices to build customized enterprise solutions that are efficient and scalable in the future.
• AWAL follows industry best practices and standards, such as ITIL and ISO 9000 / 20000 / 27000 ensuring a consistent high quality service delivery.
• Furthermore, we are employing a professional and certified delivery team well known for their high standards and comprehensive knowledge. Our delivery team is trained internationally and in KSA on a regular basis and maintains an excellent track record in fulfilling industry quality certifications requirements as per clients needs. Our delivery team is certified in PMP, ITIL and other industry standard certifications.

AWAL Consulting has a wide range of offerings such as:

• Network Design
• Network Security Assessment
• Operational Quality Assessment
• IT Environment Optimization
• Manpower Capacity & Capability Planning
• IT Remediation Services

Our network design makes sure that your network meets not only the current but also emerging future requirements. Additionally, the design ensures that your business is making the most efficient and effective usage of the latest technology available – giving better throughput, higher reliability and availability as well as economic outcomes. Operational cost is reduces and higher return on investment within a reasonable time period is achieved.

To overcome from the increasing threats now-a-days. We are offering the Network Security Assessment which proactively protect the networks from threats by identifying shortcomings in network security and suboptimal security policies that could allow malicious elements in compromising business networks.

Yes, AWAL offers IT environment optimization services that can cater both - companies with simple IT environments delivered by sole technology provider to companies with complex environments provided by a diverse range of vendors using multiple technologies. Offering with the below services such as:

• Asset productivity assessment
• Consolidation Services
• Virtualization Services

AWAL’s goal of IT remediation services is to rapidly address any immediate gaps within the IT environment negatively influencing companies’ current business operations. AWAL offers services such as Inefficiency resolution services and Asset productivity assurance services are typically one-time engagements, we do offer a continuous IT environment optimization services as well focusing on the long term maximization of companies’ IT investments.

No, we install new and work on existing networks as well.

AWAL Infrastructure can  be implemented in such a way i.e. design and implementation of networks that allow IT devices to connect with the central infrastructure and deliver key business outcomes including design, delivery and optimization of networks.

AWAL offers a comprehensive range of Infrastructure Integration services covering main operational business needs from design to network deployment.

AWAL's infrastructure integration offerings include:

• NOC, SOC Design & Development
• Network Deployment
• Configuration & Release Management
• Operational Process / Model Design

AWAL offers services for network deployment which tackle all issues related to the network roll-out activities ranging from comprehensive turn-key network deployment to fully outsourced deployment and program management services depending on the companies' business requirements.

Network deployment is a complex undertaking now a day's such as spanning multiple geographies, locations, technologies, suppliers and providers. Depending on the degree of involvement in network deployment, we start the network deployment planning in the network design phase and revise the plan continuously to reflect developments during the implementations.

AWAL ensures with the below benefits in deployment, such as:

• Rapidly roll-out new networks
• Minimizing implementation risks due to our best practice deployment methodologies
• Align multiple layers of IT Infrastructure
• Keeping total deployment costs low
• Achieve faster go-live due to shorter set up and installation times
• Realize an increased reliability of the deployed infrastructure
• Leverage new network technologies due to our relationships with our vendors
• Ensuring future readiness of networks
• Network's will be deployed under the guidance of certified IT experts

AWAL always Identifies, control, record, report, audit and verify configuration items, including versions, baselines, constituent components, their attributes and relationships and Protect the integrity of configuration items by ensuring that only authorized components are used and only authorized changes are being made in the IT environment through configuration management.

Deploy releases into production and hand over new or changed services to live services and try maintaining the overall release plan for the live production environment through release management.

Several reasons are here:

• AWAL provides end-to-end solutions out of one hand with its bouquet of services from design to delivery – as a result customers have one specific point of contact for all IT environment related issues.
• Under the ownership of STC–AWAL enjoys close collaboration with the largest telecommunications provider in the Kingdom. STC has the largest network footprint in Saudi Arabia.
• Additionally, AWAL is a certified vendor by Cisco and maintains close relationships with leading international partners ensuring the application of best practices to build customized enterprise solutions that are efficient and scalable in the future.
• AWAL provides the proven track record of taking complex projects and converting them into successful reality as we have proven in multiple Infrastructure assignments in the past.
• With prior work for the Kingdom's Ministry of Interior, NEMO, Information Technology Communications Complex (ITCC), Tatweer and others, we were able to demonstrate that we understand what it means to fulfill the highest standards of operational excellence.
• Our ability to bring nationwide network and reliability of STC network together with strong customer services focus and responsiveness to our customers sets us apart.
• With our state-of-the-art technology tools, like our newly upgraded network and security operating center as well as our high capacity backbone with multiple redundancies, we are providing highly reliable services to our customers.
• AWAL follows international standards, such as ITIL and ISO 9000 / 27000 ensuring a consistent high quality service delivery.
• Furthermore, we are employing a professional and certified delivery team well known for their high standards and comprehensive knowledge. Our delivery team is trained internationally and in KSA on a regular basis and maintains an excellent track record in fulfilling industry quality certifications requirements as per clients needs. Our delivery team is certified in PMP, ITIL and other industry standard certifications.

Last but not least, we hold the compliance certificates, which allow us to conduct the services described above in the Kingdom.

Besides many software security layers, physically entry into the datacenter is restricted to authorized keycard access by our technical personnel only.

AWAL's datacenter is equipped with 24/7 video monitoring and recording to ensure that all equipments are kept safe.

No, AWAL's power is connected to an Uninterruptible Power Supply (UPS) and 200KVA generator that maintains a clean and steady flow of power to our facility at all times.

Yes, we have redundant multi-ton air handlers that control the temperature and humidity of the datacenter at all times. The floor is also raised to allow improved air flow and protection from the elements should a natural disaster occur.

Our Data Center is operating under world-class standards and procedures where the best practices have been adopted. We are ISO 9000 certified, ensuring that formalized business processes are being applied. All data center facilities have been engineered using several layers of security, power, and support.

AWAL provides three different types of hosting services such as:

Co-Location (Shared & Caged):

• Managed
• Unmanaged

Dedicated Hosting:

• Managed
• Unmanaged

Shared Hosting:

• Web Hosting
• Cloud Computing

Yes, we have a Support Helpdesk available from 24x7.

Yes, a 24x7x365 support service is available to make the life of our value customer easier.

No, AWAL has full management, marketing, sales, and technical branches, all of which are available to assist the client's needs.

No way, each server has its own rack space and connection. AWAL also monitors all hardware health and datacenter statistics 24/7 to ensure everything is operating appropriately.

The datacenter is equipped with a state-of-the-art fire suppression system for maximum effectiveness and minimum damage. AWAL had deployed extra maximum equipment is get rid of fire at any circumstances.

Awal offers the optimal Co-Location environment for business critical servers and data with fully redundant power, cooling, security, network resilience systems which are backed up and maintained by industry leading technical experts. Awal's data center provides Co-Location services to customers of all business sectors who value their network and data availability, as well as the ability to optimize their server performance and maximize their return on investment.

• Awal is a well renowned, trusted and experienced service provider offering services at competitive prices.
• We offer 24/7/365 technical support service solving problems quickly as they arise.
• Our operations and support team is comprised of highly skilled staff with superior technical expertise and are constantly monitoring your valuable data against intrusion.
• Under the ownership of STC, Awal enjoys close collaboration with the largest telecommunications provider in the Kingdom.
• Our ability to bring nationwide network and reliability of STC network together with strong customer services focus and responsiveness to our customers sets us apart.
• As subsidiary and agile arm of Saudi Telecom, we ensure stable services backed by the state of the art technology and experience.
• Our Data Center is operating under world-class standards and procedures where the best practices have been adopted.
• We are ISO 9000 certified, ensuring that formalized business processes are being applied.
• All data center facilities have been engineered using several layers of security, power, and support.

AWAL Asymmetric Digital Subscriber Line (ADSL) is one form of the Digital Subscriber Line technology, a data communications technology that enables faster data transmission over copper telephone lines than a conventional voice band modem can provide. ... An AWAL ADSL  speeds vary from 64 Kbps till 20 Mbps.

AWAL ADSL delivers a single logical connection, meaning you get increased through put and automatic failover between links. AWAL ADSL offers increased speed, reliability, flexibility and resilience.

Our ADSL enables organizations to bond any DSL technology–20 Mbps Max. The service works even if you suffer from poor connectivity to your local exchange.

Businesses have used ADSL where they need reliable faster uploads and downloads. ADSL is ideal to upload large file sizes, at key sites where many users may be accessing IT systems or simply as a cost effective replacement for leased lines.

Sure, you can connect the multiple branches from head office, as ADSL is a reliable solution.

Awal DIA offers following benefits:

• Offers businesses a cost effective and dedicated connection for large and small enterprises
• Offers congestion free, secure, permanent point-to-point network connections
• Circuit speeds from 64 Kbps to over 1 Gbps are available
• Predictable network costs based on a simple flat rate tariff
• Proven high-performance, reliability and cost effectiveness
• Can be seamlessly integrated with companies' existing IP-VPN network connection
• Smooth & hassle free connectivity ensured by our 24/7/365 technical support

Yes, AWAL provides complete solutions for AWAL customers through satellite connectivity services are based on VSAT technology which stands for Very Small Aperture Terminal. VSAT networks utilize different satellite access technologies, modulation, coding schemes and/or asymmetrical circuit configurations to provide point-to-point or point-to-multipoint connections to deliver data, digital voice or video signals.

With Awal's satellite connectivity services connectivity can be provided in areas where terrestrial networks either not available or not capable of meeting customer's specific requirements, like speed, uptime or redundancy, etc.

We normally provide standard 4 useable; if you require more just ask! There is no additional charge but they will be given if you will use only AWAL’s connectivity.

Yes, however small configuration changes are required, which we can advise on. Typically we work with Cisco, Juniper, Fortinet firewalls.

• Our connectivity services offer solutions to satisfy customer requirements comprehensively with true reliable & secure high speed internet and corporate network access utilizing the latest internet technologies.
• With our country wide network, we offer services out of one hand improving the performance & response time of companies’ business applications to help optimizing ROI on customer’s IT investment.
• AWAL is a well renowned, trusted and experienced service provider offering services at competitive prices.
• We offer 24/7/365 technical support service solving problems quickly as they arise.
• Furthermore, we are employing a professional delivery team well known for their high standards and comprehensive knowledge. Our delivery team is trained internationally and in KSA on a regular basis and maintains an excellent track record in achieving industry quality certifications.
• Under the ownership of STC, AWAL enjoys close collaboration with the largest telecommunications provider in the Kingdom.
• Our ability to bring nationwide network and reliability of STC network together with strong customer services focus and responsiveness to our customers sets us apart

It is a managed solution for SMB, catering all their IT requirements to  have  their businesses online around the clock. It consists of following:

• High speed Internet
• High performance & configured router
• Hosting configuration website
• Registering the Domain Name
• Connecting configuration via VPN network
• Google Apps (Google Email, Messenger Application, Google Calendar, Event & Calendar Sharing, Keeping the Appointments, IMAP / POP Service)

AWAL IT offers 24×7 support, with no queries. We respond to critical issues immediately. Call our Support Desk on 800-124-1300 or email support@awal.com.sa

Government bodies around the world and particularly in Saudi Arabia cope with key challenges:

• Automation of government processes
• Provisioning of transactions electronically to residents
• Increased collaboration across ministries
• Transparency of reporting mechanisms on a cross-government level
• Implementation of eGovernment initiatives with focus on the citizen

Closely driven by those challenges is the significant increase of investment in IT infrastructure and ERP systems as well as the focus on efforts to integrate currently deployed applications into the IT environment.

Awal offers customized solutions for various public sector organizations to help government organizations to move towards eGovernment landmark successfully.

Awal offers various solutions on build, setup and managed bases. This includes NOC / SOC design & development, CCTV & surveillance systems, manpower capacity & capability planning, server & storage solutions, full scale procurement outsourcing systems and IT asset management.

These integrated and specific IT solutions are reliable, scalable, cost effective and capable to cater to varied information management requirements of the public sector organizations.

Saudi Arabian companies within the financial industry getting more sophisticated in terms of client focus by moving from consumer finance to corporate finance. Besides, companies facing changes in their business models driven by increased oversight mechanisms as well as pressure to comply with stronger risk management requirements.

Those trends are driving significant network and application IT investments in order to change the underlying IT systems meeting the new requirements.

Awal’s integrated IT solutions focus on all major hurdles of today’s companies within the financial market environment ranging from operational process modeling, IT remediation services, network integration and optimization offerings, disaster recovery solutions, to service desk management and IT security solution such as SOC setup and managed security services.

Typically, Awal’s solutions focus on achieving compliance with regulatory requirements, improving IT efficiency and return on IT investment as well as on reducing ownership cost of IT resources.

The Saudi Government has made a tremendous effort to enhance the country's educational system over the past decade by introducing new education programs, research and development initiatives, and building numerous schools and universities.

A number of education projects coincide with the development of the six economic cities that are being built across the country. The private sector has become intensely involved in the development of knowledge-based industries in the Kingdom through participation in several initiatives, such as King Abdullah University of Science and Technology (KAUST), the education section of King Abdullah Economic City (KAEC), and institutions in Prince Abdul Aziz bin Musaed Economic City (PABMEC) and Knowledge Economic City (KEC).

There are several organizations that Work together to oversee, regulate, and create and enforce laws pertaining to the education system in Saudi Arabia. These agencies include the Ministry of Education, the Ministry of Higher Education, and the Technical and Vocational Training Corporation, formerly the General Organization for Technological and Vocational Training.

In addition to academic and corporate alliances in the Kingdom, the Saudi Government is encouraging the young Saudi population to carry the same pace & quality of education as the other developed nations have. Based on the above approach, education sector needs a high quality of support and services from the reliable and reputed IT Services Companies in Saudi Arabia.

AWAL could add value by building up the Data Centers for smart cities, Universities Research Centers, E-Learning institutes, smart schools, knowledge cities around the kingdom and could connect them to each other to share the valuable information. Which further leads to the growth of the organization through the secured networks?

AWAL as an IT enabler, could also provide the latest IT services, which can be used as an essential tool for students to communicate with the other different universities students around the world and make them aware of other growing technologies.